1. Information We Collect

When you inquire about our services, book travel itineraries, or process payments with us, we may collect the following personal information:

• Contact Details: Name, phone number, email address, and physical address.
• Travel Identification: Passport details, visa information, date of birth, and traveler preferences necessary for flight, hotel, and itinerary bookings.
• Transaction Data: Details regarding payments made to or from you and details of travel packages purchased.

2. Payment Security & Financial Data

All online payment transactions are processed through secure payment gateway partners, including **Razorpay**. Elite Travel Consultants does not store or process your credit card, debit card, or banking credentials directly on our servers. Your financial details are handled in encrypted format under strict PCI-DSS safety standards by our payment gateway providers.

3. How We Use Your Information

We use the collected information for specific, legitimate business purposes, including:

• Fulfilling, processing, and confirming travel bookings, hotel reservations, and visa consultations.
• Communicating trip updates, itineraries, tickets, and payment receipts.
• Responding to customer support requests and inquiries.
• Complying with statutory legal requirements and travel regulations.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share necessary personal data with essential third-party service providers (such as airlines, hotel partners, tour operators, and government visa portals) strictly to complete your requested travel arrangements.

5. Cookies & Tracking

Our website uses standard browser cookies to improve site navigation, analyze web traffic, and enhance overall user experience. You can choose to accept or decline cookies through your browser settings.

6. Data Protection & Retention

We implement administrative, technical, and physical safeguards to prevent unauthorized access, loss, or disclosure of your personal information. We retain personal data only for as long as required to fulfill travel bookings and meet tax or legal obligations.